One of the first in the business, Bluehost has been specializing in affordable shared hosting solutions since 1997. Today they have millions of clients with 20,000 new customers joining every month. What distinguishes Bluehost from other competitors is their in-house staff and custom-built Linux servers within their own datacenter. Continue reading to learn more about Bluehost’s shared hosting packages and their support.  

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Overall rating (4.5)


    What Does the Expert say?

  • Reliability

  • Support

  • Price

  • Interface



  • U.S.A
  • 1997
  • 1 (888) 401-4678

Reliability & Uptime

By having a network monitoring system in place 24/7, a diesel power generator and UPS power backup, Bluehost is able to guarantee 99.9% uptime for all of their clients’ sites. All of the sites are hosted on SSL Secure Servers, providing a safe environment for e-commerce sites. Bluehost is so certain that you’ll be happy with their services that they offer a 30 day moneyback guarantee, which means you can try out their hosting packing for a full month. There’s also no cancellation fee at any point afterwards.


Bluehost prides themselves on their top-rated customer support with an average wait time of less than 30 seconds.  Customers can contact Bluehost’s Help Center directly 24 hours a day, 7 days a week at 1-888- 401-4678.  Their support staff can also be reached by email (by submitting an electrical support ticket), live chat, or mail. Clients also have a wealth of resources through the Help Center which has numerous knowledgebase articles, “how-to” videos, a user forum, and frequently asked questions.


Bluehost’s shared hosting packages start off low, which you can get even without a coupon or coupon code by following the link on this page. All packages include free instant set-up, unlimited domain hosting, unlimited hosting space and file transfer, unlimited email accounts, $75 worth of Google Credit, and a free domain. Customers can sign up for a 12, 24, or 36 month contract, the longer contracts are most worthwhile since  they offer the most affordable packages for businesses seeking budget hosting.

User Friendly

Before you signup you can take a look at Bluehost’s live demo to understand and get acquainted with their control panel. The tools that come with your package are divided based on categories of Mail, Files, Domains, Databases, Security, Software, Promotional Tools, to make the control panel more user-friendly. When you signup, you can easily integrate new databases and tools to create and update your sites using Bluehost’s one-click installation of simple scripts. You can read more on their site about getting started with a new account. 

    Hosting information in short

  • CMS

    Bluehost offers one-click installation and support for WordPress, b2evolution, Joomla, Drupal Moodle and Tikiwiki

  • Marketing Credits

    Each plan includes $75 free Google Credit.

  • Email Features

    The email features offered are unlimited POP3 Secure email support and secure IMAP email support, 3 different Webmail solutions, and unlimited forward email accounts.

  • eCommerce

    Their e-commerce features include an SSL Secure Server a Free Generated Certificate, Password Protected Directories, an OpenPGP/GPG Encryption and OS Commerce, Agora, Cube Cart, Zen Cart shopping card

  • Programming

    Bluehost offers support for PHP 5, Perl 5, Python, CGI-BIN< CGI Library, Ruby on Rails, Javascript, DHTML, Flash, Shockwave, and more.

  • Databases

    The plan includes MySQL Databases, PostgreSQL Databases, a MySQL 5 Database Server, and a PostgreSQL Database Server.

  • Server Info

    Bluehost utilizes a Linux operating system, diesel generator backup power, UPS power backup, dual quad processor performance servers, a customized apache web server, and offers courtesy site backups.

  • Site Management

    Users receive their own cPanel Account Control Panel, FTP Access, a Web File Manager, Secure Shell (SSH) Access, Hotlink Protection, Override.htaccess Support, Log Files, and Site Statistics

  • Site Building Tools

    Their plan includes a new free drag and drop site builder.

  • Domains

    Users receive unlimited domain hosting, a free domain name for a year, unlimited subdomains, unlimited parked domains, and unlimited add-on domains.


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